Responsible Gaming – Play Safe on 98hh Pakistan

Q: What is the difference between Take a Break and Self-Exclusion?

Take a Break is a short-term pause — 24 hours, a few days or up to a month. At the end of the break period, your account access is automatically restored. It is designed for players who want a temporary step back. Self-Exclusion is a longer, more serious commitment — a minimum of several months where your account is closed and you cannot re-open it during the exclusion period even if you change your mind. If you are in the amber or red zone, self-exclusion is the more appropriate tool.

Our Approach

Gaming Is Entertainment — Not a Source of Income

This is something 98hh genuinely believes in. The platform exists to give Pakistani players an enjoyable, locally-integrated online gaming experience — cricket betting, PSL markets, slots, fish games and more, all in PKR. But enjoyment only stays enjoyment when it is kept within boundaries you are comfortable with.

The reality is that for most players, gaming is exactly that — a hobby, a bit of entertainment during a PSL match, a few rounds on the slots after work. The problems come when the lines between hobby and habit start to blur, when you are chasing losses instead of enjoying the game, or when your budget for the week has already gone and you are topping up again anyway.

98hh does not want that experience for anyone using the platform. That is why we have built responsible gaming tools directly into your account — not buried in a settings page somewhere, but accessible and easy to use. And it is why this page exists: to be straightforward with you about what responsible play looks like, what warning signs to watch for, and how to take action if things are not feeling right.

18+ Platform Only: 98hh is strictly for adults aged 18 and above. If you are under 18, please do not register or use the platform. If you know a minor who is accessing it, contact our support team immediately.

The 98hh Responsible Gaming Commitment

We commit to providing tools that let every player set real limits on their deposits, losses and session time — and to honouring those limits without friction or delay.

We commit to making self-exclusion straightforward, not something you have to fight the platform to use. If you need a break, we will help you take one.

We commit to not using manipulative design patterns that are intended to keep you playing past your comfort zone. When your session time reminder goes off, it is there to genuinely remind you — not to be dismissed with a dark pattern.

We commit to treating responsible gaming as a core part of the platform, not as a checkbox on a compliance list.

Self-Management Tools

Tools Inside Your 98hh Account

These tools are available directly in your account settings. You do not need to contact support to use them — set them up yourself at any time.

Deposit Limits

Set a daily, weekly or monthly cap on how much PKR you can deposit. Once the limit is reached, further deposits are blocked until the period resets. Limits take effect immediately when set.

Loss Limits

Define a maximum amount you are comfortable losing over a defined period. When you reach your loss limit, your betting and gaming activity will be paused for the remainder of that period.

Session Time Reminders

Set a reminder alert for how long you want to play in a single session. When your time is up, you will get a clear notification. It is a simple nudge to check in with yourself and decide if you want to stop.

Take a Break

If you want a short cooling-off period, use the Take a Break tool to pause your account for a set time — 24 hours, a week, or up to a month. Account login is disabled for the duration you choose.

Self-Exclusion

For a longer break, self-exclusion removes your access for a minimum period of several months. You cannot reverse a self-exclusion during the period — this is by design, to give you genuine distance from the platform.

Activity History

View your full transaction and gaming history in your account. Seeing actual numbers — how much deposited, how much won or lost over time — is often a useful reality check when it comes to understanding your play patterns.

Playing Responsibly

Six Habits of a Healthy Player

These are not rules — they are habits that experienced players use to keep gaming fun over the long term rather than letting it become a source of stress.

Set a Budget Before You Start

Decide how much you are comfortable spending before you open the app or log in. That number is your entertainment budget for this session. When it is gone, the session is over — regardless of whether you are up or down.

Never Chase Losses

Had a bad session? The worst thing you can do is increase your bets or deposits to try to win it back. Chasing losses is the most direct route to a problem. Accept the loss and walk away. There will be other matches, other PSL nights, other sessions.

Take Regular Breaks

Long, uninterrupted gaming sessions are not healthy regardless of results. Step away regularly. Use your session reminder. Gaming should fit around your life, not the other way around.

Play for Fun, Not Income

Betting on cricket or playing slots is entertainment. The house edge exists on every game and over time the maths favours the platform — that is true of all gaming platforms everywhere. Never treat gaming as a reliable income source or financial strategy.

Only Play With Money You Can Afford to Lose

If losing the money you are about to deposit would cause genuine financial hardship — would affect rent, bills, household needs or family responsibilities — then that money should not be used for gaming. Not today, not any day.

Talk to Someone If You Need To

If you feel like your gaming is out of control — or someone close to you says it is — take that seriously. Use the self-exclusion tool on 98hh, tell someone you trust what is going on, and give yourself space to reset. There is no shame in asking for help.

Know Your Status

Where Do You Currently Stand?

Be honest with yourself. Most players are in the green zone most of the time — but it is worth checking in periodically, especially after a losing run or a period when you have been playing more than usual.

Green — You Are in Control

You set a budget and stick to it
You stop when your session is over
Losses do not affect your mood significantly
You never use money needed for essentials
Gaming is one of several leisure activities
You can easily take a week off without craving it

Amber — Time to Pay Attention

You sometimes exceed your planned budget
You have chased losses more than once
You think about gaming when not playing
You have played to escape stress or bad moods
Gaming sessions are getting longer
You feel guilty or secretive about your play

Red — Take Action Now

You have borrowed money to fund gaming
Gaming is affecting work, family or relationships
You feel unable to stop even when you want to
You hide your gambling from people close to you
You have used household or bill money to play
Stopping feels genuinely difficult or impossible

If You Are in the Amber or Red Zone

Use the self-exclusion tool in your 98hh account to take a break. This is the most effective immediate step you can take. Self-exclusion is not permanent — you choose the duration — but it gives you real distance from the platform while you reassess.

Talk to someone you trust. Whether that is a family member, a close friend, or a professional counsellor, having the conversation out loud is often the hardest step and also the most important one. You do not need to be in crisis to reach out — if gaming is causing stress, that is reason enough to seek support.

Quick Self-Check

Ask Yourself These Questions

If you find yourself answering yes to several of these, it is a strong signal to use the responsible gaming tools in your account or speak to someone.

Responsible Gaming Self-Check

Have you spent more money on gaming than you originally planned to in the last month?

Have you placed a larger bet to try to win back money you have already lost?

Do you find yourself thinking about your next gaming session when you are not playing?

Have you ever played when you were stressed, upset or trying to escape from something difficult in your life?

Has gaming taken time or money away from things that actually matter to you — family, friends, work or personal goals?

Have you ever felt the need to keep your gaming activity private from the people you live with?

Have you tried to cut back or stop gaming and found it harder than expected?

If you answered yes to two or more of these questions, consider using the deposit limit or self-exclusion tools in your 98hh account, or taking a break using the Take a Break feature. There is no right or wrong number — this is just a prompt for honest self-reflection.

Good Habits

What Responsible Players Do

Decide on a fixed budget in PKR before every session and treat it as a definite limit
Use deposit limits in the account settings to enforce their budget automatically
Set a session time reminder and actually stop when it goes off
Treat wins as a bonus, not as expected income or a plan
Keep gaming as one small part of a broader life that includes family, work and other interests
Take voluntary breaks — even when things are going well — just to maintain perspective
Check their activity history periodically to see actual numbers, not just how they feel about a session
Ask for help without shame if gaming starts to feel compulsive

Problem Patterns

Signs That Things Are Going Wrong

Increasing bet sizes after a losing run to chase losses
Depositing money that was meant for bills, rent or essentials
Playing while tired, stressed, drunk or emotionally low
Borrowing money — from friends, family or credit — specifically to fund gaming
Hiding the extent of your gaming from people who care about you
Spending time on gaming that should go to work, study or family responsibilities
Feeling that you cannot stop even when you want to, or have decided to
Believing the next big win is about to come and will fix financial problems

Common Questions

Responsible Gaming FAQ

Straightforward answers to the questions players most commonly ask about managing their gaming activity on 98hh.

Log into your 98hh account and go to the responsible gaming or account settings section. From there you can set daily, weekly or monthly PKR deposit limits. Once you save a limit, it takes effect immediately. If you want to lower your limit, the change takes effect right away. If you want to increase it, there will be a cooling-off period before the higher limit becomes active — this is by design, to prevent impulsive decisions.

Take a Break is a short-term pause — 24 hours, a few days or up to a month. At the end of the break period, your account access is automatically restored. It is designed for players who want a temporary step back. Self-Exclusion is a longer, more serious commitment — a minimum of several months where your account is closed and you cannot re-open it during the exclusion period even if you change your mind. If you are in the amber or red zone, self-exclusion is the more appropriate tool.

Yes. When you self-exclude, any remaining verified balance in your 98hh account will be returned to your registered payment channel — JazzCash, Easypaisa, Raast or bank account — after appropriate checks are completed. Any pending bets that have not yet been settled will be processed in accordance with standard settlement rules. Contact support if you have questions about this process.

The most helpful thing you can do is have an honest conversation with the person — without judgment, if possible. People with problem gambling habits often feel shame and secrecy makes it worse. If you are genuinely concerned that someone is using 98hh problematically and they are not willing to address it themselves, you can contact our support team to report the concern. We cannot share account details with third parties, but we can take appropriate steps on our end when welfare concerns are raised.

Registration requires a date of birth and a valid Pakistani mobile number. We verify age at registration and may request additional identity verification before processing withdrawals. If an account is found to belong to someone under 18 at any point, it is immediately closed and the matter is treated with full seriousness. We also rely on parents and guardians to keep their login details secure and away from minors in the household.

Yes. You can opt out of marketing and promotional communications at any time through your account settings or by contacting support. Some players find that bonus offers increase the temptation to deposit more than they intended — opting out is a completely valid choice and we will process that request without any pressure or delay.

Play on 98hh

Enjoy Cricket Betting and Games — the Responsible Way

98hh is built for Pakistani players who want a clean, locally-integrated platform for cricket betting, PSL markets, slots and fish games. Register for free, set your deposit limit from day one, and play the way you are comfortable with — in PKR, via JazzCash or Easypaisa, on any device.

18+ only. Please read our Terms and Conditions and Privacy Policy before registering. Use the responsible gaming tools in your account to stay in control from the start.

Responsible Gaming — 98hh Cares About Your Well-being